|Q||Are the medications in your list brand name pills?|
|A||All the medications one can see in our product lists are generic unless specified.|
|Q||What does the word "generic" signify? Do generic medications have the same effect that the brand name medicines do?|
|A||The difference between a brand name medicine and a generic one is in the name, shape and primarily in the cost. A generic drug is usually known by the name of the active ingredient while a manufacturer flashes a brand name. However, a manufacturer cannot have a patent for a particular chemical agent; this is why manufacturers of generic medications can legally produce the so-called "generics". They are chemically the same and since the active ingredient is identical, they have the exact same medical effect. Thus buying a generic medication one does pay less but gets the very same desired result.|
|Q||Why are generic medicines so cheap?|
|A||Unlike generic drugs, a large section of the costs incurred by original manufacturers of brand name drugs are for research and development and advertising. The expense of obtaining FDA authorization alone in the U.S. is huge. Manufacturers of generic drugs do not have to bear or recover these costs. Consequently, significant cost savings can be passed along to the public. Also, we provide the medicines available at our website directly from the manufacturers. That's also the reason we can offer you low prices of all our medicines.|
|Q||Are your medications are FDA approved?|
|A||Some of the medications have not been approved by FDA (most of generics) as these are not manufactured in US. These medicines are approved by India FDA. Brand medications are approved by US FDA.|
|Q||Why is no prescription required to sell your products even though one is required to purchase the same medication at the pharmacy?|
|A||We are an Oceania-based organization that operates under different laws and regulations. Non-controlled medicine can legally be imported into the US and other countries by people for their own personal use (based on local legislation).|
|Q||Do I need to have a medical evaluation before ordering my medication?|
|A||We do not need you to have a medical evaluation, nonetheless it is strongly recommended to consult your physician about any medications you are currently taking or plan to take prior to buying. Some drugs may cause unexpected problems that can be prevented by discussing their use with your physician.|
|Q||Is it legal to order medication from your website?|
|A||Purchasing medication for your own personal use is legal in most countries including the USA and United Kingdom.|
|Q||Will you accept my health insurance as payment?|
|A||We do not have any tie ups with the health insurance companies or PBMs (Prescription Benefit Management Companies) to facilitate prescription medication coverage.|
|Q||Your pills do not look appear like the brand name medication. The pills I have received have a different name printed on them. Why?|
|A||As we have mentioned previously that no manufacturer may take out a patent for a chemical agent. Hence generics can have the exactly same active ingredients as the brand pills. However, names and appearance (form and color) of medications can be and are always patented and should be treated as the intellectual property. Therefore using the name and the shape of the brand pills a manufacturer producing generic medications will end up being accused of the copyright infringement. This is why generic pills appear different; they are of a different color and have a different shape in comparison to a branded pill.|
|Q||How can I be sure of the quality of the pills you offer?|
|A||Top quality of the medications we offer is our primary concern. The logic is simple: the better the quality of goods is, the more repeat customers we have for ourselves. Thus we are extremely attentive and selective in the choice of the supplier, the standard of goods is thoroughly tested and the documentation is closely checked. The medications are manufactured in India by an Indian state licensed, Indian FDA authorised company. Each package of the products we sent out includes the Certificate of Analysis obtained from the manufacturer's laboratory and fully adheres to the Indian law.|
|Q||What is the shelf life of the pills?|
|A||The expiry date is mentioned on each blister. It is different for different batches. The shelf life is 24 months from the date of manufacture and would change from batch to batch depending on when they were manufactured.|
|Q||What is the difference between 50mg Viagra tabs and 100mg tabs?|
|A||Generic Viagra we offer is available in 50mg and 100mg tabs. These are fixed dosages of Sildenafil (the active ingredient) in the pills: thus a 50mg Viagra pill contains 50 mg of Sildenafil concentrate and a 100mg Viagra pill contains 100mg of Sildenafil. The typical dose for achieving the effect is a 100mg pill. However, the ingredient effects different people in a different way so we would recommend you to start with 50mg (split a 100mg pill in two and take one half only) to see if this is enough for you. If not - take a whole 100mg pill.|
|Q||What is the difference between Viagra, Cialis, Levitra, Soft and Regular?|
Please, refer the table below:
|How to Order|
|Q||What currency are the prices in?|
|A||All prices listed on our website are in US dollars.|
|Q||What should I do to order from you?|
|A||If you want to order a product from us you are to do the following:
Choose the product you are to purchase by clicking "" button
Choose the amount of pills you wish to buy
Fill in the order information required
Check all the fields, pills quantity and press on "Checkout" button
If the order is accepted you will see the notification on the screen and the order confirmation message will be automatically sent to the e-mail address you specify.
|Q||What payment methods do you have?|
|A||We have the following payment methods:
Payment by a credit card
|Q||When will you actually post the charge?|
|A|| The order procedure is executed in the following way:
Once you fill in the form at the checkout webpage and press the "Submit" button, the information is transmitted to our processing centre where it is checked and then the credit card is charged.
As soon as the payment is authorized, your order is approved and processed
|Q||Is it secure to give my credit card information at your site?|
|A||We take the security and privacy of our customers seriously and so we take reasonable steps to protect your information. For submitting the order you are redirected to the secure order page.
In addition to Web browser security, our servers are checked daily for any security risks by reputable companies such as for example McAfee and Web Safe.
|Q||Do you have any discount system?|
|A||Yes, we do. Higher the quantity you buy more discounts you’re entitled to.|
|Q||Do you ship to my area?|
|A||The orders are shipped to virtually all countries of the world, for the exception of some countries in Asia.|
|Q||Where the pills are sent from?|
|A||The medications are manufactured in India, thus the orders are processed and dispatched from there|
|Q||What packages do you use? Will I have to sign for the shipment?|
|A||Your privacy is very essential for us. Your order will be sent in a discrete envelope that will be left in your mail box. You will not have to sign for it in case the order is sent by Standard Mail|
|Q||Will my order be shipped the same day I purchase?|
|A||The products we offer are in stock for immediate delivery. However we have to check your order first to make sure that the shipping information is correct, after that the product you have ordered is packed and only then it is sent out. All these procedures take about 1-2 days|
|Q||What are the shipping methods? When can I expect the delivery?|
|A||Currently we offer two shipping methods:
Courier Service: the packages sent by this postal service can be tracked by the tracking number supplied following the order is shipped.
Regular International Airmail: the packages sent by this postal service can NOT be tracked.
* We will never be in a position to send your order by Courier Service if you specify a PO Box in your shipping address or if you give us a wrong telephone number.
We do not ship to P.O box numbers. Only proper and full physical addresses are entertained.
Please, keep in mind that the time of delivery specified here is the estimated delivery time which is true for most cases, but cannot be guaranteed because of the possibility of force majeure occasions described below.
Please, remember that our company does not hold responsibility for extended delays because of the customs inspections of international mail.
We do not also hold responsibility for delays in deliveries due to mail disruptions during the Christmas and New Year celebration, natural disasters, strikes and other events which disrupt mailing process being beyond our control
|Q||What are the shipping rates?|
|A||The shipping rates may vary depending on the shipping option you choose, the country of the destination, and size of products you order. To find out the shipping cost, add desired products to cart, and do proceed to checkout|
|Q||Can my order be delayed at customs?|
|A||If this does happen, you'll be informed. They request the recipient to come and give a permission to examine the parcel. After that you should receive your products. If you have any problems with getting your order, please inform us and we will try to resolve the problem|
|Q||What if the package is damaged or something is missing?|
|A||In this rare case you are to contact our support team and notify of the problem. We will either resend the package or refund your payment|
|Q||How much will I have to pay if you reship the product?|
|A||We will reship the product free of charge. No additional charges will be placed.|
|Q||How can I cancel my order?|
|A||You can always cancel your order before your products are shipped. That's why you should email us as soon as possible. We do not accept cancellation of your order when your order has already been shipped. Any disputes or chargebacks without informing us would be treated as a Fraudulent and would be forwarded to the Fraud Division of your Credit Card Company and well as FBI (Credit Card Fraud Division). Credit Card Fraud is criminally liable act of crime.|
|Q||Why do e-mails sent to me do not arrive?|
|A||Dear owners of AOL.com anCOX.net e-mails! You might not get e-mails from our customer support if you use AOL and Cox.net e-mail. In most cases the letters of our customer support team are recognized by your e-mail provider as spam and are forwarded to the SPAM folder. Please check your spam folder if you do not receive a confirmation e-mail after making an order at our website. Add us in your contacts to avoid missing important notices. For more information contact your AOL or Cox.net customer support.|
|Q||Why was my order declined?|
|A||Your order could be declined if you wish to cancel your order before it has been shipped.
Your first order is too big (more than 300$). Your first order should not exceed 300$)
The medication ordered is currently unavailable at our ware house.
Identical order. You have placed several identical orders. We will contact you on this issue as soon as possible.
Incorrect shipping address. We won’t ship your orders to addresses which do not even exist.
Shipping country is currently unavailable. We do not ship our medicines to certain countries like Sweden, Russia, India, China and others.